Jacuzzi

Restaurant | London | England | United Kingdom

Italian restaurant in Kensington

The "Jacuzzi" in London, England, is an extravagant Italian restaurant belonging to the successful Big Mamma Group, a French restaurant group specializing in offering authentic Italian trattoria cuisine with a modern, playful twist. It opened in January 2023 as the first Big Mamma restaurant in West London and quickly established itself as one of the city's most striking culinary hotspots. Spanning approximately 4,000 square meters across four floors and accommodating 170 guests, the Jacuzzi is an opulent "Palazzo of Pleasure" that transports guests to a different world with its lush decor and focus on high-quality ingredients sourced directly from Italy. Located in the affluent neighborhood of Kensington, it caters to an audience seeking both enjoyment and a visual experience.

Authentic Italian trattoria cuisine

The atmosphere at Jacuzzi is spectacular and deliberately exaggerated – a homage to Italian maximalism. The interior combines elements of a Tuscan vineyard with a touch of retro glamour: lush plants hang from the ceiling, Murano glass chandeliers sparkle above the tables, and Roman statues and hand-painted ceramics create a backdrop reminiscent of a luxurious Italian country estate. The upper floors feature an intimate mezzanine overlooking a sort of courtyard, while the lower floor with red walls and subdued lighting exudes a seductive, almost cinematic ambiance. The decor is loud, colorful, and energetic, making it ideal for romantic dates or lively group evenings, although the noise level may take some guests by surprise. An open kitchen and live cooking stations contribute to the dynamic atmosphere.

Extravagant Italian dining experience

Culinary-wise, Jacuzzi offers a creative interpretation of Italian classics, with a focus on fresh ingredients sourced from small producers throughout Italy. A highlight is the Lobster Risotto, a creamy dish featuring tender lobster meat enhanced with a rich broth that emphasizes the quality of locally sourced seafood – a true delight for shellfish lovers. Equally impressive is the Neapolitan Pizza, baked in a huge wood-fired oven and topped with ingredients such as Culatello di Zibello DOP, a particularly flavorful ham from Parma, which adds a salty depth to the dish. For meat lovers, there is the Tagliata di Manzo, perfectly grilled beef served in thin slices with a touch of olive oil and fresh herbs.

Vibrant atmosphere at Jacuzzi

The appetizers and desserts are also noteworthy. The Gambero Rosso – sweet red shrimp from Sicily – are offered raw or lightly grilled, showcasing their natural sweetness and tender texture. For dessert, the Stracciatella Gelato Tower is a striking tower of homemade ice cream with chocolate chips, served at the table and a highlight both visually and in terms of taste. The drinks menu complements the offerings with creative cocktails, such as a Negroni with a hint of bergamot elevating the classic recipe, as well as a selection of Italian wines sourced from small winemakers that pair perfectly with the dishes.

Homemade Italian dishes and desserts

Jacuzzi places a strong emphasis on authenticity and quality – all dishes are homemade, and ingredients are sourced directly from Italy three times a week, including rarities such as white Transmontanus caviar from Veneto. The concept of "sharing" is encouraged, with generous portions ideal for sharing, making the dining experience a social one. There are also options for vegetarians and vegans, such as a pasta with seasonal vegetables or a light risotto, prepared with the same care. Service is a hallmark of the Big Mamma Group: the team of about 110 young Italians brings infectious energy, friendliness, and knowledge, even though it can get a bit hectic during peak times.

The restaurant is known for its popularity, evident in long queues – reservations are released early, and walk-ins are possible but not guaranteed. Located in Kensington, a neighborhood full of luxury and culture, it is an ideal destination for a special evening or a visit after a day at nearby museums or parks. Jacuzzi stands out with its combination of extravagant design and top-notch cuisine from other Italian restaurants and remains a place that polarizes: one either loves the extravagance and lush flavors or finds it a bit over the top. Nevertheless, it is an essential part of London's dining scene, conveying Italy's passion in a unique way.

Contact details

Web

Phone

Address
94 Kensington High St
W8 4SH London

Map view

Opening hours

Sunday11:00 - 16:15
17:00 - 21:45
Monday12:00 - 15:15
17:00 - 22:15
Tuesday12:00 - 15:15
17:00 - 22:15
Wednesday12:00 - 15:15
17:00 - 22:15
Thursday12:00 - 16:15
17:00 - 22:15
Friday12:00 - 16:15
17:00 - 22:15
Saturday11:00 - 16:15
17:00 - 22:15

Reviews

14718 Reviews

Anna-Rae
09.03.2025

Italian really not my thing. Needs more flavour. But great service and atmosphere
Reginaldo rpcm
09.03.2025

Very cooll
lola
08.03.2025

Sara was a great help throughout our time very friendly the food was amazing
Talia Snow
08.03.2025

Sara was a great waiter. Service was super quick and was very helpful.
Molly Chadwick
18.04.2023

Elia was fab, thanks! Great meal
Kyla Eichhorn
08.03.2025

A place that really is worth the hype. Food is super tasty and the ambiance of the restaurant is so gorgeous! It’s often to find places in London where the restaurant is gorgeous and the food is below average, well this restaurant definitely isn’t one of them!
Emily H
08.03.2025

Had an amazing time at Jacuzzi! The decor is absolutely stunning—lush greenery, chandeliers, and a beautiful, almost whimsical vibe. It feels like dining in a luxurious Italian villa, making it a perfect spot for a special occasion. The food was fantastic—rich, flavorful, and well-presented. The pasta was fresh and perfectly cooked, and the desserts were indulgent. Cocktails were also well-made and complemented the meal nicely. Service was friendly and attentive, though it can get quite busy, so booking ahead is a good idea. Overall, a great place for a romantic dinner or a fun night out with friends. Will definitely be back!
Gennaro Savarese
08.03.2025

One of the best experiences of my life thanks to the fabulous Maria the supreme Carlo and the fantasticTatienne waiters Caterina and Giovanni
Harry Coburn
19.02.2023

Mihai was the perfect waiter, with great recommendations. My girlfriend and I had a beautiful evening at Jacuzzi - what a fabulous setting, and a perfect way to spend an evening. The cocktails, starters, mains and deserts were all delicious and paired with great service, and finished off with a limoncello. Thank you jacuzzi and Mihai

 

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